Alianza In Mexico, an association that integrates mobility platforms such as Uber, DiDi, and Rappi, presented the “Opinion Study on Digital Platforms in Mexico”, which analyzes the activities of couriers and drivers working through these apps.
According to a survey with a sample of two thousand people in the country, 1 in 6 Mexicans over the age of 18 has considered becoming a courier or driver for apps like Uber, DiDi, and Rappi. This would represent approximately 16 million people nationwide.
The survey also revealed that approximately 43 million people in the country have requested some product or service through digital apps in 2024. Transportation services like Uber and DiDi are the most popular; 32 percent said they had used them in the three months prior to the study. The second most used service is home delivery of food, beverages, or products from pharmacies or supermarkets, at 24 percent.
Drivers and couriers of Uber, DiDi and Rappi
Results from the study also include the reasons why drivers and couriers use these digital platforms. After analyzing 10 thousand interviews conducted with workers registered with Uber, DiDi, or Rappi. 95% of them said they “highly value” the independence and flexibility that this way of generating income provides. The second most voted reason was that this job allows them to have another source of income.
According to the official statement from Alianza In Mexico, 70% of those interviewed for Uber, DiDi, or Rappi “do not leave their previous occupations when they activate an account within the apps”. “In fact, 6 out of 10 couriers and drivers use the apps for less than 20 hours a week”. Only 14% of them use the platforms for 40 hours or more.
The study was presented by Alianza In Mexico, an association created by technology companies that “seeks to highlight the value of innovation and promote the use of technology.” Its founding members are Uber, DiDi, Rappi, and Cabify. The surveys were conducted by the firm Buendía & Márquez, sponsored by DiDi Global Procurement Management, Rappi, and Uber B.V.